Terms of Service

1. Agreement to Terms
By accessing and placing an order with The Thea Lingerie (the "Site"), you confirm that you are in agreement with and bound by the terms and conditions contained in this Terms of Service agreement (the "Terms"). These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

If you do not agree to all these Terms, you are prohibited from using the Site and must discontinue use immediately.

2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

3. Products

  • Product Descriptions: We strive to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

  • Pricing: All prices are subject to change without notice. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.

  • Availability & Errors: Occasionally, there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).

4. Purchases and Payment

  • Order Acceptance: Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms the order has been shipped (the "Shipping Confirmation").

  • Payment: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
    We use a third-party payment processor to bill you through a payment account linked to your order. The processing of payments will be subject to the terms, conditions, and privacy policies of that payment processor in addition to these Terms.

5. Shipping & Delivery
Please see our separate Shipping Policy for detailed information on shipping methods, costs, delivery times, and handling. Shipping times are estimates and are not guaranteed. We are not liable for any delays in delivery caused by customs, weather, or carrier issues.

6. Returns, Exchanges, and Refunds
Our policy regarding returns, exchanges, and refunds is detailed in our separate Return Policy. Please review this policy carefully before making a purchase. All items must be returned in their original condition: unworn, unwashed, with original tags attached, and in the original packaging.

7. Prohibited Uses
You are prohibited from using the site or its content:

  • For any unlawful purpose.

  • To solicit others to perform or participate in any unlawful acts.

  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

8. Intellectual Property
All content included on this Site, such as text, graphics, logos, images, digital downloads, and data compilations, is the property of The Thea Lingerie or its content suppliers and is protected by international copyright and intellectual property laws.

9. User Comments and Submissions
If you send us creative ideas, suggestions, proposals, plans, or other materials (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.

10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. Please see our Privacy Policy.

11. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied.
In no case shall The Thea Lingerie, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

12. Indemnification
You agree to indemnify, defend, and hold harmless The Thea Lingerie and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms.

13. Severability
In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

14. Termination
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services.
We may terminate these Terms at any time without notice and deny you access to our Services if, in our sole judgment, you fail to comply with any term or provision of these Terms.

15. Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws.

16. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Site following the posting of any changes to these Terms constitutes acceptance of those changes.